Conditions of sale

Passion P e-boutique

These Conditions of Sale apply to any sales of Passion P Jewels products or services that you may order using the website

and any associated mobile or digital applications that refer to these Conditions of Sale or via our client relations center ( 

Please read these Conditions of Sale carefully. These Conditions of Sale are applicable to any order placed through

If you do not agree to these Conditions of Sale, then you will not be able to order any products or services.



We may make changes from time to time to these Conditions of Sale so please check back regularly to keep informed of updates. The latest version of these Conditions of Sale will always be available on the website. Any new version of these Conditions of Sale shall take effect immediately upon the date of posting and will govern any orders of products or services made as from that date. Any changes to the Conditions of Sale made after you have placed an order will not affect that order and your relationship with us, except as may be required by applicable law.



Only individuals who

  • have reached the age of legal majority required to enter into contracts
  • have legal capacity to enter into contracts
  • use a shipping address in the country or countries that we ship to as specified



Personalization services are available. If you wish to have your product personalized, please provide the details to or via contact form present on  

We reserve the right to refuse acceptance of any order for personalized products, or with a message card, that contains language that is objectionable, unlawful or contrary to our policies.

 You are responsible for ensuring that any wording you provide for personalizing products is correct. 

In addition, orders for personalized products cannot be cancelled and such products that have been personalized in any way or otherwise made to your bespoke specifications cannot be returned to us for exchange or refund as described in these


We reserve the right to refuse, cancel and terminate orders at any time on reasonable grounds. We could refusel your order if you have engaged in fraudulent activities orhave otherwise violated these Conditions of Sale. 

All prices shown on the product pages of the website or quoted by the Client Relations Center include sales taxes/VAT but exclude shipping costs.

The applicable currency will be updated based on the shipping destination after you provide us with the delivery address and will be shown in your shopping bag before you place your order. You should check updated prices and currency carefully. Sales, use or other taxes will vary based on the location to which products are being shipped. 

We may offer a VAT refund mechanism if you decide to have the products delivered in certain countries of the European Union and, no longer than thirty (30) days afterwards, export them outside the European Union upon certain conditions. Such mechanism will not be available to European Economic Area customers. For details, please refer to our FAQs section or contact our Client Relations Center.

We reserve the right to modify prices and delivery costs at any time without prior notice. After the order the price will not change.



We try to ensure that the information, including product descriptions, dimensions, and colours, provided on the platform. However, we make no guarantees, whether express or implied, in relation to the accuracy, reliability and completeness of such information. Being an handmade jewel the characteristics may be subjected to slight variations

For size information, please check our size guide.


We provide 2 years guaranties for any product Passion P.


 If you have any questions or comments about these Conditions of Sale, please contact us at